Terms and Conditions

Conditions of Use

By placing an order via this website you agree to be bound by these terms and conditions of sale. All orders placed via this website must be done in good faith, and are considered a promise to buy. All information you supply during the ordering process must be true and correct.

 

How We Charge

 

After you have submitted your order, we will send you a confirmation email containing your order details. If there are any errors or wrong details, let us know within 12 hours.

 

Pricing

 

All Prices quoted on the web page are current as of the date the product page was generated by our system. In case of a discrepancy between the product page price and the shopping cart price, the Shopping cart price at the time of order will take precedence, and will be the price applicable in the case that an order is placed. The prices listed on our shopping cart include all relevant taxes including G.S.T, but do not include shipping costs.

 

Shipping Costs are added as the customer proceeds through checkout, and are clearly visible before any customer information is required. All Prices are subject to change without notice. In the event that a product is displayed in error or a pricing error has occurred, we will cancel the order and notify the customer. Errors and omissions are excluded.

 

Delivery

 

Goods sold by Maternity Super Store are shipped within Australia via Australia Post, and the delivery area is limited to those areas serviced by Australia Post. Goods delivered overseas sold by Maternity Super Store are sent by standard airmail. The delivery time for each order is based on the availability time for the Product(s) + Shipping time. Shipping time varies from area to area, and can be anywhere up to 7 working days within Australia and 2 – 4 weeks to the USA.

 

Any orders sent overseas delayed in customs must be dealt with by the purchaser residing in the relevant country, and any fees or charges incurred through customs are the responsibility of the purchaser.

 

In the event that an item ordered cannot be supplied

 

We shall send you an e-mail notifying you that the product is out of stock and provide an estimated time of arrival for delivery. A suitable alternative of the same value may be offered or we will credit your account using the same method by which payment was made – we made need to obtain these details from you.

 

If your order is found to be defective

 

Please contact us by email, fax or telephone and arrange to return the goods for exchange.

Any such claims must be made within 7 working days of receipt of products.

Refunds will not be given unless we are unable to supply the same goods in exchange.

Any freight costs incurred are not refundable and are the responsibility of the customer.